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VDDHH and HLAA Greater Richmond Chapter partner to educate individuals about the latest in hearing aid technology

The Virginia Department for the Deaf and Hard of Hearing (VDDHH) is partnering with the Hearing Loss Association of America (HLAA) Greater Richmond Chapter to host the ninth annual community informational session for individuals who are deaf, hard of hearing, DeafBlind, or who have difficulty speaking. This year’s event is titled “A Most Confusing Wearable – The Hearing Aid” and will focus on the newest hearing aid technologies available on the market – specifically telecoil and Bluetooth.

Dr. Shantell Lewis, Chief Audiologist of Virginia Professional Hearing Healthcare Center and Virginia Professional Hearing Aid Center, will be the guest presenter and will provide guests with a broad overview of everything one should know before meeting with an audiologist and purchasing a hearing aid.

Topics to be covered include:

  • What questions to ask before buying a hearing aid
  • Telecoil and Bluetooth – what you need to know about hearing aids equipped with these new technologies
  • How to determine if a hearing aid will help you
  • Insurance and other resources to help pay for hearing aids
  • Hearing aid maintenance

Attendees will also be able to see examples of the newest hearing aid devices, as well as specialized telecommunication equipment that is available to qualified applicants through the VDDHH Technology Assistance Program.

“These events have been a wonderful partnership between VDDHH and HLAA of Greater Richmond to inform and educate the public about communications access issues impacting the local deaf and hard of hearing community,” said Christine Ruderson, VDDHH. “With so many new technologies and devices on the market, hearing aids are a hot topic right now, and we find that many people are confused. So this is a great opportunity for people to come and see the newest equipment and ask questions, so they are better prepared to talk to their audiologist and make informed decisions.”

This event is free to attend. Refreshments will be served and door prizes will be awarded. Guests are encouraged to R.S.V.P. to Christine Ruderson at or 804-662-9710.

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  • Events, Virginia Relay

Catching Up with Our Outreach Coordinators

  • Apr 14, 2017
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  • publicrelationsdept

Virginia Relay outreach coordinators, Frazelle Hampton and Paul Stuessy, at the Richmond Women’s Health & Fitness Expo.

At Virginia Relay, we have two outreach coordinators—Frazelle Hampton and Paul Stuessy. Frazelle oversees all Captioned Telephone Service (CTS) outreach and Paul is in charge of all Telecommunications Relay Service (TRS) outreach.

In these roles, they are responsible for educating the public and potential relay users and referral sources on the wide array of services available through Virginia Relay and installing communication equipment in individual homes.

To accomplish this, they spend about 75% of their time on the road attending trade shows and other events, and making house calls. Both Paul and Frazelle have been in their current positions for about two years.

“There’s nothing like helping someone who hasn’t been able to use the phone for years talk to their granddaughter again,” says Frazelle.

Paul agrees. “The work I do is a labor of love,” he says. “I wake up in the morning wondering who I am going to help make life better for that day.”

We cannot thank them enough for all their hard work!

If you or someone you know is interested in learning about Virginia Relay, feel free to contact them at the numbers below.
Paul: 804-616-4876 (VP)
Frazelle: 804-726-6615 (Voice)

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  • Virginia Relay

Don’t Miss Celebrate Communication 2017!

  • Apr 7, 2017
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  • publicrelationsdept

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On Saturday, April 22 from 10 a.m. to 2 p.m. at the Northern Virginia Community College, the Northern Virginia community will turn out to attend the 2017 Celebrate Communication information fair.

With over 40 vendors, attendees will receive free information on a wide variety of resources, including state and local government programs, cutting edge technology for people who are deaf or hard of hearing, ASL and Cued Speech, hearing dogs, and much more.

Virginia Relay is proud to again be a sponsor of this event. Please be sure to visit our booth to learn more about the many services we offer. Thank you to Northern Virginia Resource Center for Deaf and Hard of Hearing Persons for organizing the event and Northern Virginia Community College for hosting it. This is always such a fun event and we can’t wait to attend!